JustBuy Support Service

Get answers, consultation, or support — choose a convenient way to contact us.

Most Popular Questions

You can track your order status in your personal account or using the Nova Poshta tracking number.

You can pay online with a bank card or in cash upon delivery.

To return a product, contact our support team. Returns are possible within 14 days.

All products come with an official manufacturer warranty. You can find service details on the 'Warranty' page.

Yes, you can change the delivery address in your personal account before the order is shipped.

Didn't find your answer?

Our support team is available from 9:00 to 21:00, every day.

by phone: 080 033 49 82

via email: [email protected]

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080 033 49 82

9:00 - 21:00

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Delivery

Pickup from the JustBuy store or courier delivery to your address or to a Nova Poshta and Meest branch.

Your order is already on its way to you.
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Warranty

All equipment is certified and has an official warranty from the manufacturer in accordance with standards.

We care about your confidence in the purchase.
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Payment

Payment by cash, bank card, or non-cash payment.

Pay in the way that's most convenient for you!
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Return

Product returns are possible within 14 days according to the current legislation of Ukraine.

Return without unnecessary questions.
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